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At City Bound Bus, we are committed to ensuring that our website is accessible to everyone, including people with disabilities. We strive to provide an inclusive online experience and make continuous improvements to meet accessibility standards. If you encounter any accessibility barriers on our website, please let us know so we can address them promptly.

​ACCESSIBILITY STATEMENT

Last Updated: [Add today’s date]

 

CityBound Bus is committed to providing an accessible digital experience for all users, including individuals with disabilities. We strive to ensure that our website, www.CityBoundBus.com, is accessible in accordance with the Americans with Disabilities Act (ADA) and applicable accessibility laws in New Jersey and Pennsylvania.

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Website Accessibility

CityBound Bus is actively working to improve the accessibility and usability of our website and aims to conform, where reasonably possible, to the Web Content Accessibility Guidelines (WCAG) 2.1, Level AA.

Our efforts include:

  • Clear and consistent navigation

  • Readable text and sufficient color contrast

  • Keyboard-accessible navigation where supported

  • Clearly labeled buttons and forms

  • Compatibility with common assistive technologies

We also rely on accessibility features provided by our website platform (Wix).

 

Transportation Services Accessibility Disclosure​

CityBound Bus provides commuter transportation services between New Jersey and Pennsylvania.

At this time, our vehicles are not wheelchair accessible and are not equipped with wheelchair lifts or ramps.

 

We understand the importance of accessible transportation and disclose this information so customers can make informed travel decisions. CityBound Bus does not currently provide ADA-accessible vehicles.

 

Reasonable Communication Accommodations

While our vehicles are not wheelchair accessible, CityBound Bus is committed to providing reasonable accommodations related to communication, booking assistance, and customer service, when feasible.

 

Customers who require assistance with:

  • Booking a ride

  • Accessing website information

  • Receiving service-related communications

may contact us using the information below.

 

Ongoing Efforts

Accessibility is an ongoing process. CityBound Bus regularly reviews its website and policies and will continue to make improvements as feasible and as business operations evolve.

 

Feedback & Assistance

If you experience difficulty accessing our website or need assistance due to a disability, please contact us:

CityBound Bus

📧 Email: info@cityboundbus.com

🌐 Website: www.CityBoundBus.com

 

Please include:

  • The webpage or feature you were attempting to access

  • A brief description of the issue

We will make reasonable efforts to respond promptly.

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Third-Party Content

Some website features may be provided by third-party platforms (such as payment processors). CityBound Bus does not control the accessibility of these platforms but encourages compliance with applicable accessibility standards.

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