Privacy Policy

Last Updated: February 1, 2026

RCityBound Bus (“CityBound Bus,” “we,” “our,” or “us”) values your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit or use our website, www.Cityboundbus.com, or purchase our transportation services.

 

1. Information We Collect

We may collect the following types of information:

a. Personal Information

When you book a ride, contact us, or use our services, you may provide:

• Full name

• Email address

• Phone number

• Payment information (processed securely through third-party payment providers)

• Booking and travel details

b. Automatically Collected Information

When you visit our website, we may automatically collect:

• IP address

• Browser type and device information

• Pages visited and time spent on the site

• Cookies and similar tracking technologies

 

2. How We Use Your Information

We use your information to:

• Process bookings and payments

• Provide transportation services

• Send booking confirmations and service updates

• Respond to customer inquiries

• Improve our website and services

• Comply with legal and regulatory requirements

 

3. Payment Processing

CityBound Bus does not store your credit or debit card information. Payments are processed securely through trusted third-party payment processors, which follow industry security standards.

​​

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with:

• Service providers who help operate our website or process payments

• Legal or regulatory authorities if required by law

• Business partners strictly for service fulfillment purposes

All third parties are required to keep your information confidential.

​

5. Cookies and Tracking Technologies

We may use cookies to:

• Improve website functionality

• Understand user behavior

• Enhance user experience

You may disable cookies through your browser settings, though some website features may not function properly.​​​

​

6. Data Security​​

We take reasonable administrative, technical, and physical measures to protect your personal information. However, no online transmission or storage method is 100% secure.

​

7. Your Rights and Choices

You may:

• Request access to your personal information

• Request corrections or updates

• Request deletion of your data, subject to legal obligations

To make a request, contact us using the information below.

​

8. Children’s Privacy

CityBound Bus does not knowingly collect personal information from children under the age of 13. Our services are intended for adults 18 years and older.

 

9. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of those websites.

 

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

​

11. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

 

CityBound Bus

📧 Email: info@cityboundbus.com

🌐 Website: www.Cityboundbus.com